Community Engagement

Community engagement is about involving the community and other stakeholders in the decision making process and is critical to the successful development of policies and decisions, and the provision of community facilities and services by government; as well as property and commercial developers in the private sector.

Community engagement includes community consultation, but also goes beyond this to include, the more active processes in which communities play a greater role in actually formulating plans or influencing local developments. This can include formal partnerships between statutory agencies, local government, developers, stakeholders and community representatives.

The 20/20 Group specialises in all forms of community engagement including:

• Strategic planning for community engagement programs focusing on establishing relationships, building trust and encouraging commitment
• The design and implementation of all community consultation activities such as:
  
  • Stakeholder focus groups
  • Community surveys
  • Public meetings
  • Community forums
  • Awareness and information advertising campaigns
  • Displays
  • PR and media management
  • Provision and management of information ‘phone hotlines’
  • Electronic and website communication
  • Liaison between community members, stakeholders and local council and/or developers
  • Analysis and reporting of all feedback to ensure statutory and other requirements are met
  • Project management of consulting team to ensure all client milestones are met